Key topics related to Shipping & Handling for domestic (USA) customers are:
- Item ships from Saint Joseph, MI 49085, USA.
- Once your order has been confirmed and authorized, it will be processed and shipped out to you usually within 24 hours. Cut-off time is 4:00pm ET (U.S. Eastern Time).Time frame does not include weekends and holidays.
- We offer delivery options with USPS (United States Postal Service), FedEx or UPS; couriers do not deliver to PO boxes.
- All orders including Overnight Delivery orders placed on Friday, weekends or Federal Holidays will ship on the next business day.
- We do not ship orders on weekends and holidays.
- For details regarding International Shipping, please refer to the Shipping Outside the U.S.A. session.
- If you have ordered an item that is not available or that is delayed, we will do our best to notify you of this via email. Most often, it will be noted in the item description if it is out of stock.
- Fast Racer is not responsible for incorrect addresses. Please note that any packages that need to be re-routed are subject to a small fee.
- We make every effort to deliver your package to you as soon as possible. However, there are some conditions which may cause delays:
- Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
- Incorrect Addresses.
- Should your order not arrive in a timely manner, we would appreciate your patience while we resolve the issue with the carrier’s claim process which can take from 6-8 weeks.
- Please pay combine all of your items in a single order. You need to pay for all items at the same time. Failure to do so will result in separate shipping fees for each individual item.
- We cannot combine your order if you have already paid.
- If shipping rates do not combine properly, contact us or send a buyer requested total.
If you have any questions regarding the status of your order at any time, please email us at firstname.lastname@example.org.
Thanks for your business!
Fast Racer US Team.